Exceptional Event Planning

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Privacy Policy

Effective Date: January 1, 2026

Refined Event Concierge respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect:

We may collect personal information such as your name, email address, phone number, and event details when you contact us or request our services. We also collect non-personal information through cookies and analytics tools to improve our website experience.

How We Use Your Information:

We use your personal information to provide event planning services, communicate with you about your events, send marketing communications (with your consent), and improve our services.

Information Sharing:

We do not sell, trade, or share your personal information with third parties except as necessary to provide our services or as required by law.

Data Security:

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us:

If you have questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Effective Date: January 1, 2026

Welcome to Refined Event Concierge. These Terms of Service govern your use of our website and services.

Services:

Refined Event Concierge provides professional event planning services including but not limited to wedding planning, corporate events, and social gatherings. All services are subject to availability and our professional standards.

Client Responsibilities:

Clients are responsible for providing accurate information, making timely payments, and communicating any changes or concerns promptly. Clients must respect vendor policies and venue requirements.

Payment Terms:

Payment schedules will be outlined in individual service contracts. Late payments may result in service delays or cancellation.

Cancellation Policy:

Cancellation terms vary by service type and will be specified in your service agreement. Certain deposits may be non-refundable.

Limitation of Liability:

Refined Event Concierge will not be liable for circumstances beyond our control, including but not limited to weather, vendor failures, or venue issues.

Governing Law:

These terms are governed by the laws of Illinois, United States.

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Disclaimer

Last Updated: January 1, 2026

General Disclaimer:

The information on this website is provided on an "as is" basis. Refined Event Concierge makes no warranties, expressed or implied, regarding the accuracy, completeness, or reliability of the information provided.

Service Disclaimer:

While we strive to provide exceptional event planning services, we cannot guarantee specific outcomes or results. Event success may depend on factors beyond our control, including weather, vendor performance, and client cooperation.

Third-Party Vendors:

We work with various third-party vendors and venues. While we carefully select our partners, we are not responsible for their individual policies, actions, or service quality.

Photography and Media:

By engaging our services, clients consent to photography and videography of events for marketing purposes unless explicitly requested otherwise in writing.

Force Majeure:

Refined Event Concierge is not liable for delays or cancellations due to circumstances beyond our control, including natural disasters, pandemics, government restrictions, or other force majeure events.

Contact Information:

For questions about this disclaimer, please contact us at [email protected]